Privacy Policy
We value and respect your privacy. We hope to earn your trust by carefully protecting your data and clearly describing how we use it to provide you with excellent service.
The Clean Co Maid Service (“Clean Co”, “we”, “us”, or “our”) respects the privacy of its users (“Users”, “you”, “your”, “yours”). This Privacy Policy (the “Policy”) covers our computer programs, websites, mobile applications, online content, products, and services (the “Services”), and describes our use of the information we gather from people visiting www.cleancomaids.com, and/or any of the Services accessible thereon, including, without limitation, any of the Services, information, and tools accessible via the Internet at any of our web domains or mobile applications (the “Site”). By accessing the Site and using our Services, you agree to be bound by this Policy. Clean Co is not responsible for the privacy policies or practices of other websites to which you choose to link from this Site. You, the user, participate in using the Site voluntarily. When you use the Site or Services, please check the date of this Policy (which appears at the top) and review any changes since the last version. You will be notified of any changes that materially impact our collection and use of your Personal Information. By continuing to use this website after those changes become effective, you consent and agree to be bound by the revised Privacy Policy. If you do not agree with our policies and practices, do not use the website.
This Policy is subject to the provisions of our Terms and Conditions, any agreement related to your use of the Site, and any other agreement related to the Services, which are incorporated by reference. By using the Site, you accept the terms of the Policy. If you do not desire to accept the terms of the Policy, please do not use the Site or the Services.
TYPES OF INFORMATION WE COLLECT We may collect two types of information from users of our Site and Services: “Personal Information” which is information that can be used to locate, contact, or determine the specific identity of you or another individual (such as name, e-mail address, mailing address, phone number, etc.) and “Aggregate Information” which is information about your activities on the Site or in connection with the Services that cannot be used to identify, locate, or contact you (such as frequency of visits to the Site, data entered when using the Site, vital statistics and trends, etc.).
DATA USED FOR THE SERVICES You share information with us by completing the required registration form to create an account and become a user of the Site. Personal Information included in such registration includes all information you provide in applying for such an account. By sharing data on the Site, you acknowledge that your information may be included in aggregate reports to state agencies, in reports developed for institutional studies, for the benefit or improvement of the Site or Services, or in other similar circumstances. Please contact us if you have any concerns regarding the use of your data or if you wish to view, correct, or change your data.
COLLECTING PERSONAL INFORMATION AND PHYSICAL LOCATION We collect Personal Information that is voluntarily provided by a user, or on behalf of a user, when using the Services. This information is used to assist us in analyzing the feedback and in facilitating your use of the Site or Services. Additionally, we collect this information directly from you when you provide it to us and automatically collect the physical location of your device when you use the site, including when you navigate through and interact with our site. As an automatic process, our web server software records a log file of IP addresses that access the site. We also collect IP address information but do not ordinarily link IP addresses to users’ Personal Information. However, we will use IP addresses to identify a user when we, in our sole discretion, determine that it is necessary to enforce compliance with our various policies or to protect the Services, the Site, our customers, or others. You may be able to allow or deny such uses and/or sharing of your device’s location by changing your device’s location settings, but if you choose to deny such uses and/or sharing, we and our marketing service providers may not be able to provide you with the location-based services and content.
COLLECTING YOUR AGGREGATE INFORMATION Aggregate Information is collected as you visit our Site or interact with our Services even if you do not enter any information. Generally, Aggregate Information is used in a collective manner, and no single person can be identified by that compiled information. We use Aggregate Information to provide Services, as well as to determine the use of our Site and to monitor, audit, and analyze information pertaining to our business metrics. Further, Aggregate Information may and can be used to determine trends and tendencies that may help with improving the Site and Services.
SUBMITTING YOUR COMMENTS TO CLEAN CO We value your input and encourage comments and feedback to help us expand and improve the site. Please send us any thoughts or comments you might have regarding our services or the operation of our site. You can submit any comments you have to us by sending an email to cleanco.cares@gmail.com. When sending us comments, we may receive your email address or user ID, the country in which you are located, and other information about you. If you provide this information, we will only use it to acknowledge or respond to your comments. You also grant us the right to use your comments in marketing or promotional materials.
CHILDREN Persons under 18 are not allowed to use our Services. We do not knowingly collect any Personal Information from children under 18. If we discover that a child under the age of 18 has provided us with personally identifying information, we will take steps to delete the information as soon as possible.
HOW WE USE YOUR INFORMATION We do not warehouse or store your Personal Information in connection with the Services. We use your email address and other relevant Personal Information to provide the newsletters and other communications to you. You can always opt-out of receiving email newsletters or advertisements by using the opt-out feature provided with the email communications. If, at any time after registering for information or ordering our Services, you change your mind about receiving information from us or about our use of information volunteered by you, you can opt-out by emailing us your request at cleanco.cares@gmail.com. If you would like to opt-out of marketing or promotional emails, please either click “unsubscribe” in the body of the email communication or send an email to cleanco.cares@gmail.com to be removed.
We use cookies to track your activity on the Site so we can provide these communications to you. We may use your information to enhance, improve or modify the Site. Ultimately, we simply use your information in an effort to improve your experience on the Site and with the Services, and to communicate with you about information that you request. We may also use this information to help us develop and improve the Site and Services, and to tailor our Site and Services to your interests.
By using the Site and Services, you acknowledge that other users have access to the Site and any Personal Information posted on the Site to the extent that you make it available. All users must comply at all times with applicable laws, ordinances, regulations, and Clean Co policies in using the Site or posting information therein.
USE OF YOUR PERSONAL INFORMATION When you request the services of a third party through Clean Co, we share the necessary Personal Information with that third party as required to provide the specific product or service that you request. These third-party partners are obligated not to use your Personal Information for any reason other than to provide the service or product that you have explicitly requested. If you join Clean Co through a third-party site, it is our general policy not to share anything other than summarized or aggregated data with the partner; however, any Personal Information you provide may also be received by the third-party site and could be stored and used by the third-party service or product provider according to their privacy policy. We strongly encourage you to take the time to review these third-party privacy policies.
You may provide Personal Information about other individuals or entities in order to receive the Services. By providing that information, you agree that Clean Co may use the information to provide the Services and may store such information for any future Services that you may request. Unless you and Clean Co otherwise agree in writing, you agree that Clean Co may use this information for general business purposes. Clean Co also may obtain information regarding your wireless services provider through the applicable mobile phone number. Clean Co may also use information that you are required to submit about yourself to opt-in to receive communications from Clean Co or from other users of the Services. If you voluntarily share information with other users of the Services, Clean Co has no control over their use of such information. Clean Co disclaims any liability for another user’s use of Personal Information that you voluntarily share.
We may share or transfer your Personal Information to unrelated third parties in the following circumstances: (i) in compliance with a legal requirement, judicial proceeding, court order, or legal process served on Clean Co; (ii) in investigating a possible crime, such as fraud or identity theft; (iii) in connection with the sale, purchase, merger, reorganization, liquidation or dissolution of Clean Co; (iv) when we believe it is necessary to protect the rights, property, or safety of Clean Co or other persons; (v) when the Personal Information is submitted by an individual other than the user; or (vi) as otherwise required or permitted by law.
Other than as described above, we do not sell or trade your Personal Information with third parties. Third-party service providers are not authorized to retain, share, store, or use your Personal Information for any purposes other than to provide the services for which they have been hired to provide. Our service providers and other third parties are not permitted to collect your Personal Information without our permission, outside specified times, or other than for specific uses. Clean Co does not sell, rent, or otherwise trade any Personal Information from our users with or to third parties for their marketing purposes without the user's consent.
TRACKING USER BEHAVIOR Clean Co may keep track of the websites and pages our users visit within Clean Co, to determine what Clean Co services are the most popular. This data is used to deliver customized content and advertising within Clean Co to customers whose behavior indicates that they are interested in a particular subject area. Clean Co may also track how you interact with our Site and Services to improve our Site and Services.
USE OF COOKIES The Clean Co website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Clean Co pages, or register with the Clean Co site or services, a cookie helps Clean Co recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Clean Co website, the information you previously provided can be retrieved, so you can easily use the Clean Co features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Clean Co services or websites you visit.
SECURITY OF YOUR PERSONAL INFORMATION Clean Co secures your personal information from unauthorized access, use, or disclosure. Clean Co uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that (i) there are security and privacy limitations inherent to the Internet which are beyond our control, and (ii) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
RIGHT TO DELETION Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted by federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity
Debug to identify and repair errors that impair existing intended functionality
Exercise free speech, ensure the right of another consumer
